No response | Finova Financial review

Filed complaints with BBB and state just like when I tried to get answers they refuse to respond or acknowledge any requests for information!!!!
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Review
#1156399 Review #1156399 is a subjective opinion of poster.

Avoid Finovia Financial | Finova Financial review

1.0
Details
November 2016 took a $2000 loan on my car with Finovia Financial. BIG BIG mistake! made 11 payments of $250. always on time or early. Never received any statements of account despite numerous requests. Received a letter in August 2017 saying review of my account showed a credit of $712.00 due me when I called they tried to get me to sign for another loan but never provide the information I requested. Got a dealership to call on 11/8/17 and they quoted my pay off at $1977.00 that' s less than $30. going to the principle after paying $2750.00 and a credit of $712. were did my money go and why wont they respond to any of my requests?
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Review
#1138031 Review #1138031 is a subjective opinion of poster.
Service
Finova Financial Auto Loan
Cons
  • No responce to inquires
  • No bills
  • No statements or receipts
Reason of review
Poor customer service
Loss
$750
Preferred solution
Full refund

Contact Finova Financial Customer Service

Website:
Mailing Address:
521 PGA Blvd #226
Palm Beach Gardens, Florida
United States
Phone:
(844) 576-0862
All Finova Financial Contacts

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